01/7 How to deal with an angry boss
Bosses can be intimidating, rude, and can basically make your life hell if they want. It is unprofessional at times but you have to be on good terms with them so what do you do? Here are 5 tips on how you can deal with an angry boss.
02/7 Show that you are listening
It is hard when your boss is yelling at you and it is rather tempting to defend yourself and retaliate but you need to stay put and let them know that you are listening with your body language and facial expression. Let them vent out and then respond if you must.
Listening is one thing but you have to acknowledge the fact that you have heard what they said and validate their feelings. This will encourage them to give you feedback that helps every person grow instead of brewing anger for you in their minds.
04/7 Reiterate the right words
As the next step, repeat what they said with a calm tone but do not use the same words. This is just a way of saying that you were listening and steer the conversation in a lighter and positive direction. Do not repeat or use negative words.
It happens often that some bosses yell at you for no reason but you are not supposed to take it to heart. To simmer him or her down, apologize. If you were in the wrong, then it works. If not then too it works as all they are expecting for you is this word. Later with examples, you rest your case and prove that it was a misunderstanding on their part.
Once they have calmed down, go up to her or him and ask how you can work on it and make things right. If they suggest nothing, you give your solutions best understood by you. Once they agree on any one of them, make sure you put it in the mail and take a nod on the medium as documenting these things always comes in handy.
If it blows out of proportion, their scolding is crossing the line, you must approach your HR. There is nothing wrong in standing up for yourself as long as you know you are not guilty. But always have ample proof.